Shipping policy
Order Processing
- All orders are processed within [1-3] business days. Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an order confirmation email once your purchase is complete, and another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping rates and delivery estimates vary based on the product you purchase and your shipping location. You can view the specific shipping options and costs during checkout, where you’ll be provided with detailed delivery timeframes and pricing based on your order.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your package [on our website or using the provided carrier’s website].
International Shipping
- Customs, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer’s responsibility and may vary by country.
- Please ensure that your shipping address is accurate. We are not responsible for delays or lost packages due to incorrect information.
Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us within 3 days at contact@hundenfolk.com with your order number and details. We will assist you with a replacement or refund.
Returns & Exchanges
For information on returns, please see our Return Policy.